Where can I buy an e-Gift Card?
You can purchase your e-Gift Card exclusively on Cotril.shop.
Where can I use an e-Gift Card?
You can use your e-Gift Card exclusively on Cotril.shop.
What is the validity of the Gift Card?
The e-Gift Card is valid for 1 year from the activation date.
Do I need to register to buy an e-Gift Card?
Yes, the purchase of the e-Gift Card is only for registered users.
Will I receive a physical e-Gift Card?
No, the e-Gift Card is exclusively virtual.
Can I buy and give an e-Gift Card?
Of course, you can buy an e-gift card and decide which e-mail address to deliver it to.
Can I decide when to receive an e-Gift Card as a gift?
You can postpone the receipt of the email with the e-Gift Card for a maximum of 30 days from the purchase.
Do I need to activate my e-Gift Card in order to use it?
Yes, once you have received the e-gift card number, you must sign in your reserved area, gift card section to activate the card and proceed with your purchases.
If you have received an e-Gift Card as a gift, you must first sign in at the following link
in order to activate.
Do I have to use the e-Gift Card amount in a single solution?
No, you can spend the amount of your e-Gift Card in even more purchase solutions, until the amount is over.
How can I check my e-Gift Card balance?
You can check your balance directly in your reserved area, in the Gift Card section.
Can the e-Gift Card be recharged?
Sorry but the Gift Card cannot be charged.
Can the e-Gift Card be used during promotions and sales?
Yes, the e-Gift card can be used both during promotions and sales.
Can the e-Gift Card be used to purchase another e-Gift Card?
Sorry, but you cannot use an e-Gift Card to purchase another e-Gift Card.
I lost/damaged my e-Gift Card: what can I do?
We are sorry, but we are not responsible in case of theft or loss of an e-Gift Card. The same cannot be blocked, replaced or refunded in case of loss or theft.
Can I return a product purchased with the e-Gift Card?
Of course, you can also use the right of withdrawal for products purchased with e-Gift Card.
How is the refund made?
An additional e-Gift Card equal to the amount to be refunded will be issued.